Effective Date: 1st February 2025
Last Updated: 1st February 2025
Welcome to Elder! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, products, and services.
1. Information We Collect
When you interact with Elder, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Shipping/Billing Address
- Date of Birth
We also collect information through:
- Social media logins
- Website forms, cookies, sign-ups, and third-party integrations
2. Payment Information
We do NOT store or process your payment information directly. All payment transactions are securely handled by our third-party payment gateway providers.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Run marketing campaigns
- Provide personalized recommendations (in the future)
- Offer customer support
- Improve the overall customer experience
4. Data Sharing and Disclosure
We may share your information with:
- Logistics partners to deliver your orders
- Marketing platforms for relevant campaigns
- Service providers and vendors for operational support
We only share the relevant and necessary information required for these purposes.
Additionally, we may disclose your information if legally required by law or government authorities.
5. Data Security
Your data’s security is our priority. We use:
- Encryption to protect sensitive data
- Secure servers to store information
6. Data Retention
We retain your personal data as per standard industry practices. You may request deletion of your data at any time (see User Rights below).
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, contact us at info@drinkelder.com.
8. Cookies & Tracking Technologies
We use cookies to enhance website functionality and improve your browsing experience. By using our site, you consent to the use of cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be communicated via a website banner. Please review the policy periodically.
10. Contact Us
For questions about this Privacy Policy or to manage your personal data, reach out to:
