Effective Date: 1st February 2025
Last Updated: 1st February 2025
Welcome to Elder, a brand owned and operated by Zenzone Ventures Private Ltd. These Terms of Service ('Terms') govern your access to and use of our website, products, and services. By using our services, you agree to comply with these Terms.
1. General Information
- Brand Name: Elder
- Company: Zenzone Ventures Private Ltd.
- Governing Law: These Terms are governed by the laws of India.
2. Eligibility
There are no age restrictions for purchasing products from Elder. However, by using our website, you confirm that you have the legal capacity to enter into binding contracts as per Indian law.
3. Products & Services
Elder offers functional beverages designed to support a healthy lifestyle.
- Our products are “good for you” beverages and are not a substitute for a balanced diet or nutraceuticals.
- We reserve the right to modify product descriptions, pricing, and availability without prior notice.
4. Orders & Payments
- We reserve the right to cancel or refuse any order at our discretion, including but not limited to errors in pricing, product availability, or suspicious activity.
- Prices are subject to change without prior notice.
- Payments are securely processed through our third-party payment gateway.
5. Shipping & Delivery
- Orders are shipped via third-party logistics partners. While Elder holds ultimate responsibility for delivery, no penalties will be levied for delays beyond our control.
- Estimated delivery timelines will be provided during the ordering process.
6. Returns, Refunds & Cancellations
- Returns: We do NOT accept returns.
- Damaged/Incorrect Orders: In case of damage or incorrect delivery, please contact us at info@drinkelder.com, and we’ll assist you.
- Refunds: Refunds (if applicable) will be processed to the original payment method. We do NOT issue refunds for regular orders.
- Cancellations: Orders cannot be canceled once placed.
7. Intellectual Property
All content on this website—including text, images, logos, product designs, and trademarks—is the exclusive property of Elder and Zenzone Ventures Private Ltd.
- Prohibited: Copying, distributing, modifying, or using any content without prior written consent is strictly prohibited.
8. Limitation of Liability
- Elder is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Health Disclaimer: Our products are designed to support general well-being. Individual results may vary, and they are not intended as medical advice. Always consult a healthcare professional for medical concerns.
9. Governing Law & Dispute Resolution
These Terms are governed by Indian laws. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in India.
10. Changes to the Terms
We may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.
11. Contact Information
For questions or concerns regarding these Terms, please reach out to us at:
